1. Information We Collect

We may collect the following types of personal information:

• Contact details: name, email, phone number, postal address.

• Account information: membership details, class bookings, payment history.

• Payment details: billing information (processed securely via third-party providers, we do not store credit card details).

• Health & fitness information: voluntarily provided details relevant to safe participation in CrossFit training.

• Website data: IP address, browser type, cookies, and analytics data.

• Communication: when you contact us via email, forms, or social media.

2. How We Use Your Information

We use your personal information to:

• Manage memberships, class bookings, and payments.

• Communicate with you about classes, events, promotions, and updates.

• Improve our website, services, and member experience.

• Ensure health and safety during training.

• Meet legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Service providers: payment processors, booking platforms (e.g., FitBox), email/marketing tools.

• Legal obligations: where required by law or to protect our rights and safety. All third-party providers are required to handle your data in accordance with applicable privacy laws.

4. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. This includes secure storage systems, password protection, and encrypted payment processing.

5. Marketing & Communications

With your consent, we may send you updates about classes, events, and promotions. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

6. Cookies & Website Analytics

Our website may use cookies and third-party analytics (e.g., Google Analytics) to understand traffic and improve user experience. You can disable cookies in your browser settings, but some features may not function properly.

7. Access & Correction

You have the right to:

• Request access to the personal information we hold about you.

• Ask us to correct any inaccurate or outdated information. Requests can be made by contacting us at the details below.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: CrossFit Chirny / 9 Ranger Close, Chirnside Park, Victoria, Australia / info@crossfitchirny.com / 0425127744

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.